Settings > Storage > BBC Sounds > Clear cacheįor rights reasons, it isn't possible to download on the BBC Sounds app when you're outside the UK. Settings > Applications > Manage Installed Applications > BBC Sounds > Clear cache ![]() Sign out of your BBC account on the app first, then tap: ![]() Using Amazon Fire or Android? Clear the cache on the app.If you're using WiFi, resetting the network at the router can also make a difference. You could try disconnecting your device from the internet and reconnecting to see if that helps. Make sure you have a strong internet connection.ĭownloads will fail if the internet connection cuts out, so make sure you have a strong internet connection.Close the app completely and then re-open it.įor some people, this has allowed the download to complete in full.Seeing a Download Failed message on the BBC Sounds app on your mobile or tablet?
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